Rate to delivery, in one workflow
Move from quote request to dispatch-ready instructions without shopping the lane across carriers
Portmate gives you instant drayage rates and confirmed capacity
Portmate brings the rate, confirmed capacity, current shipment picture, operational details, and charge record into one accountable workflow—from the first request through the final invoice.
Built for terminal and rail reality
Account for appointments, cutoff times, free time, and yard changes as work moves
Operators on exceptions
Use technology for repeatable work and route non-standard moves to operators for review
How it works
From rate request to a shipment record you can verify
01
Send shipment details once
Share pickup, delivery, container, terminal, and schedule details in one Portmate request
02
Get an instant drayage rate
Portmate checks terminal context, accessorial rules, current capacity, and carrier buy-rate history
03
Confirm the booking
Accept the rate, and Portmate books capacity and stays accountable for execution
04
Follow the move through closeout
See what needs attention, share the tracking record, and review confirmed charges
What happens next
A clear update, backed by the full shipment record
Portmate surfaces the decisions your team needs to make now while preserving the route, event history, field evidence, and cost details behind every move
Stay ahead of the next decision
Current location, upcoming stop, ETA, holds, free-time deadlines, equipment status, milestone changes, and approved charges come together in a brief operational summary. Use chat to explore any detail
Follow the truck without chasing updates
Truck-installed equipment supplies location data directly, reducing dependence on driver apps, dispatch callbacks, and email check-ins
Carry the audit trail through billing
Planned and actual timing, operational notes, timestamped photos, charge reasons, rates, and supporting documents remain connected to the shipment through final invoicing
What you get
Less day-to-day chasing from quote through invoice
Instant drayage rates from one platform
Direct carrier pricing supported by aggregated lane volume
Confirmed capacity without calling multiple carriers
A concise current update with position, ETA, holds, free time, and next stop
Documented milestones and confirmed charges with their reasons and available proof
Built for operations
The operational trail stays with the shipment
Latest truck position and source timestamp remain visible
Expected and actual milestone times stay beside operational notes
Driver snapshots retain capture time and coordinates
Confirmed charges retain reasons, rates, notes, and available proof
How we run
Technology gives speed, operators handle the messy parts
Technology layer
Portmate uses lane history, carrier buy-rate records, accessorial rules, and status updates to return rates faster
Operations when the move needs attention
Operators handle non-standard moves, capacity risk, holds, appointment changes, and exceptions while the shipment record stays current
Support commitments
Clear response targets for escalations
Initial contact within 2 hours, with actionable steps in every reply
Structured setup with team onboarding and process alignment
Defined escalation path for terminal and appointment disruptions
Who we are
Leadership built for high performance
Portmate is built around lane pricing, carrier coverage, customer operations, and product systems that keep each move accountable
Vision and values
The principles that guide how we builds products, works with customers, and executes every day
Vision
Give customers direct carrier rates, confirmed capacity, tracking updates, and backup options through one provider
Values
Customer trust, carrier fairness, execution discipline, and transparent accountability across every shipment lifecycle
Operating principles
Use technology for speed and visibility, review critical decisions, and improve from real lane feedback
Operating model
How we maintain delivery quality, operational discipline, and clear accountability
Customer-backed
Priorities come from repeat lanes, carrier feedback, customer requests, and live dispatch bottlenecks
Ops-first quality
Rate, dispatch, tracking, and exception workflows pass operational checks before rollout
Accountable
Every initiative has a directly responsible owner with clear outcome metrics
Contact us
Address:
Office Hours (ET):
Mon-Fri: 7:30 AM - 9:00 PMSat-Sun: 8:30 AM - 6:00 PM
Email:
Phone:
Fax: (332) 232-7792